The Homelessness Prevention System (HPS) program provides assistance to low-income families or individuals who are at risk of losing their housing, including:

Temporary Financial Assistance

Legal Support

Case Management and Other Services

Call (408) 926-8885
or email
to learn more and determine if you’re eligible for assistance

Our Network of Partners

The Homelessness Prevention System is administered by a network of 19 non-profit organizations located throughout Santa Clara County:


Emergency Family
Shelter Support

Legal Support

Domestic Violence Advocacy Consortium

Frequently Asked Questions

Who is eligible to receive HPS assistance?

All are welcome to apply regardless of race, sex, color, age, religion, actual or perceived gender identity, sexual orientation, disability, ethnic or national origin, or familial or immigration status. No information about immigration status will be collected; citizenship or legal residency is not required for eligibility. The following guidelines are used to determine eligibility:

  • Resident of Santa Clara County
  • Low-income (based on federal guidelines; approx. $146,100 for a 4-person household)
  • Currently housed but at risk of losing housing within approximately 14 days, for example:
    • can’t pay upcoming rent
    • received an eviction notice
    • unsafe to remain in current housing
    • must leave current housing for other reasons
  • At high risk of homelessness based on a short assessment questionnaire

How can I find out if I qualify?

You can schedule a ‘pre-screening’ appointment by calling (408) 926-8885, emailing, or contacting any of the participating agencies listed on the program flyer. The pre-screening includes an interview and questionnaire, and generally takes 1-2 hours to complete. If you meet initial initial requirements, you will be asked to provide documentation confirming your eligibility.

What type of information will I need to provide?

Required documentation is flexible and may vary depending on your situation. In general, you will be asked to provide IDs for all household members, a lease agreement, income documentation for the past 2 months, and recent bills. If you don’t have some of these documents, there may be other options. Any HPS agency can provide more information on specific documentation needs and work with you on your individual situation.

What if I don’t qualify for HPS assistance?

Some agencies may have additional resources available to offer emergency services to households at risk of homelessness. An agency representative will guide you to any other resources that may be helpful in your situation.

How can I get connected to legal help?

Any HPS agency can refer you to the Law Foundation, who will provide information and determine if you’re eligible to receive free legal assistance. You can also call the Law Foundation directly at (408) 280-2424 or visit for more information.

Looking for information on the Homelessness Prevention System COVID-19 Response?

The Santa Clara County Homelessness Prevention System is no longer involved with deploying federal rent relief. A summary of these efforts is available in the following dashboard.

The Santa Clara County Homelessness Prevention System is a unique partnership between public agencies, private funders, and non-profit organizations to help at-risk families and individuals maintain their housing and avoid falling into homelessness. This initiative is co-led by Destination: Home and Sacred Heart Community Service.

Destination: HomeSacred Heart

You can learn more about the Homelessness Prevention System by visiting the Destination: Home website.

Homelessness Prevention System:
Income Eligibility

Household Size Income Level Max
1 $102,300
2 $116,900
3 $131,500
4 $146,100
5 $157,800
6 $169,500
7 $181,200
8 $192,900
*Note: Program eligibility is based on the established income limits for “low-income households” in Santa Clara County as defined by the U.S. Department of Housing and Urban Development as of April 1, 2024.